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Whether you are self-employed, working, or a stay-at-home parent, we can help with competitive vehicle finance fast. In most cases, our car loans are more competitive than the banks. Click here to get started with no obligation, pre-approved quote, or contact your Enterprise branch today.
Real people make our lending decisions – not computers. We get to know our customers, what they need and how their vehicle finance should best work for them. We’re proud of our role in the community, which is all about treating our customers the way we’d like to be treated. How can we help you?
How do I apply for a vehicle loan?
Community Financial Services (CFS) - easily New Zealand’s friendliest vehicle lender - is our dedicated car finance company and exclusively look after Enterprise customers. You can apply online by clicking here or call 0800 882 000, or you can contact one of our Enterprise branches directly.
How do I get a pre-approval on my vehicle finance?
You can get your pre-approval underway by filling out our online application form – click here. Alternatively, pop into one of our Enterprise branches - any one of them will be happy to see you.
Can I use my existing car as a deposit?
Yes, you can use your car as a deposit for your next purchase; even if you still owe money on it.
What if I still owe money on my old car?
That's not a problem - in most cases we can trade-in your old car and pay off the old loan for you. We then simply deduct the amount you owe on your old car from your trade-in value.
How much can I borrow?
This all depends on your personal circumstances such as your income and living costs. For a quick guide, try our affordability calculator, complete our online application form, or get in touch to talk through your options and how much you can borrow.
What will the repayments be?
This depends on how much you borrow, and for how long. Making sure your car loan payments fit your budget is very important to us. We don’t want our customers having to worry about school fees or Doctor's bills because their car payments are too high, so our team focuses on talking through the right options for your needs.
I am already pre-approved with another finance company - can I buy a car from you?
If you have already been approved by either your bank or another finance company, it’s definitely worth talking to us to find out if we can save you money on your loan payments. You can apply online by clicking here, or contact one of our Enterprise branches.
Will I qualify for No Deposit car finance?
In most cases we can approve customers for no deposit car finance. To find out if you qualify, apply for a no obligation pre-approval by completing our online application form.
I have bad credit. Can I still get finance?
We understand that every now and then something goes wrong, and we can often look past some defaults. If you think you might have bad credit, it would be best to complete our online application form and let one of our finance managers see what we can do to help.
What if I am buying the car to help a family member?
As long as you give us all of the details, we can often help. However, we may need your family member to complete an application form as well.
What if I am on the benefit or get family support?
We have helped thousands of people who receive a benefit or family support to buy a car. The easiest thing to do is complete our online application form, then come in and see us with a bank statement showing the payments going into your account.
What paperwork will I need to provide?
To get a pre-approval, you simply need to complete the application form. On deciding to progress with your loan, you will need to provide: (1) three months of bank statements showing your pay going into your account, (2) your ID such as a driver licence, and (3) details of any other loans or payments you are making. Our team will talk through these details with you and you can either email them, or take them in to your Enterprise branch.
What about vehicle finance insurance?
It’s important to consider what financial protection you would need in the event that something happens, for example losing a job, illness or injury.
It is not compulsory, but we always recommend that you and your car loan are covered with our full protection package. This includes our 4-year Enterprise warranty, Guaranteed Asset Protection (GAP), Payment Protection Insurance policy (PPI) and a two year Vero motor insurance policy. You can choose to pay this as a separate cost, or include it in your vehicle finance repayments.
Our policies are arranged with Provident Insurance, who are 100% New Zealand owned.
Can I get a car loan with a learner license?
Unfortunately, you will need at least a restricted license to qualify for car finance.
How do I contact Community Financial Services about my car loan?
If you already have a car loan with CFS, you can call them on 0800 882 000 or email email@example.com.
How do I make a claim for my warranty?
Your warranty book has instructions on how to make a claim, but the first step is always to call Provident on 0800 676 864, and they will help point you in the right direction.